Accommodation Seekers

Cornerstone

The cornerstone is the very first stone laid in the construction of a building, setting the foundation for everything that follows. At Solo, Cornerstone represents the beginning of someone’s journey towards stability, safety and a renewed sense of belonging.

Individuals can live in Cornerstone accommodation for up to 18 months. During this time, they receive tailored, person-centred support from our trained and experienced colleagues.

This support focuses on helping individuals develop the essential skills needed to manage their accommodation agreement with us, including understanding their responsibilities as a Solo customer, budgeting and financial management and accessing benefits where appropriate.

In addition, our teams work closely with customers to address wider challenges that may be impacting their lives, such as substance misuse, physical and mental health and social isolation. A strong emphasis is placed on improving overall wellbeing, building confidence and establishing the firm foundations for an independent future.

Cornerstone offers not just quality housing, but the opportunity to rebuild and create a solid base from which individuals can move forward.

Keystone

In architecture, the keystone is the central stone at the top of an arch, holding all other stones in place and providing strength and stability. At Solo, Keystone represents a crucial stage in an individual’s journey — a period where progress is strengthened and independence becomes ever more achievable.

Individuals typically move into Keystone accommodation after successfully progressing through Cornerstone. Stays are generally around six months, although this may vary depending on individual needs and circumstances.

During this stage, support continues but evolves in focus. While accommodation sustainment and wellbeing remain important, there is an increased emphasis on developing independence, life skills and preparing for longer-term living arrangements. Support plans begin to prioritise employability, education, training opportunities and pathways into work.

Our teams work alongside individuals to identify goals, build skills and remove barriers, ensuring that each individual is supported to take meaningful steps towards self-sufficiency.

Keystone is about strengthening the progress already made and ensuring individuals are supported to move confidently into the next stage of their journey.

Mosaic

A mosaic is made up of many individual pieces coming together to create something diverse, vibrant and whole. At Solo, Mosaic represents a settled, inclusive stage where individuals are supported to live independently and become ever more active members of the wider community in which they live.

Mosaic accommodation provides longer-term housing for individuals who are ready for greater independence but may still benefit from light-touch support. Unlike earlier stages, there is no fixed timeframe — individuals can remain in Mosaic housing for as long as it continues to meet their needs.

At this stage, the focus shifts towards sustaining independence and building meaningful connections beyond Solo. Individuals are supported to integrate into their local communities — accessing local services, developing social networks, participating in community activities and where appropriate, engaging in employment, education or volunteering.

Support remains flexible and responsive, ensuring individuals feel confident in managing their housing, maintaining their wellbeing and navigating everyday life. While Solo remains a supportive presence, the emphasis is on empowering individuals to thrive.