Commercial Operations Manager

Job Title: Commercial Operations Manager

Salary range: starting at £36,000

Closing Date: Midnight, Sunday 16 March 2025

About the role…

This is a brand-new role and the person in it, will be expected to use their highly developed skills, experience and pragmatism to lead the service.

The postholder will report directly to the Chief Executive and will be based at our Head Office Hub in Bury St Edmunds.

The right person will…

• Have evidence of entrepreneurial skills and experience of running a successful customer focussed business (Essential)
• Be able to think ‘out of the box’ and work at pace (Essential)
• Be able to work as part of a team as well as independently with minimal supervision (Essential)
• Be able to demonstrable experience of being an effective line manager with high levels of emotional intelligence (Essential)
• Have excellent interpersonal skills and the ability to communicate with a diverse range of internal and external stakeholders including training providers, collages, etc (Essential)
• Be able to think about the bigger picture and make key links across all parts of the business (Essential)
• Be able to prioritise own workload and ensure deadlines are met (Essential)
• Have high levels of organisational skills (Essential)
• Have experience of leading and inspiring dispersed teams (Essential)
• Have experience of coaching and developing direct reports and other colleagues (Essential)
• Have high levels of understanding equality, diversity and inclusion issues in any setting (Essential)
• Have high levels of knowledge of maintaining Professional Boundaries (Essential)
• Be highly competent in the use of Microsoft packages including Word, Excel, Outlook, PowerPoint and Teams and be able to learn and use in house systems (Essential)
• Hold a full UK driving licence with unrestricted access to a suitable vehicle for work use (Essential)
• Be able to successful pass and maintain an Enhanced DBS check (Essential)
• Be willing to undertake professional development training to fulfil their role (Essential)
• Understanding of homelessness and its impact (Desirable)
• Understanding of the social housing sector (Desirable)
• Experience of setting up and/or running a social enterprise (Desirable)

How to apply…

We really value quality and highs standards, so applications received without the following will not be considered, so please do take the time to showcase your best self.

To get the very best people, we want to hear their authentic voice and not just hear the ability to reel off point after point from a job description.

To apply and bearing in mind you will already be an experienced Commercial Operations Manager, and/or a successful entrepreneur, please send to hello@solohousing.org:

• Your detailed CV
• A letter, statement or indeed something completely different, telling us why you for this role, what you would bring to Solo, what you would want to achieve in the role and where you see yourself in 5 years’ time